Customer care / formula clarity
Shipping, returns, ingredient guidance, routine timing, and safety notes for a calmer first order.
Each serum is built around one featured active, named clearly on the product page with its INCI name, concentration style, and routine role.
Yes. The range is designed to stay fragrance-free, vegan, cruelty-free, and focused on the active rather than sensory filler.
No. They are cosmetic serums for the appearance of smoother, firmer, clearer, plumper, or fuller-looking skin and hair.
Apply 2-3 drops after cleansing and before heavier creams or oils. Finish daytime routines with sunscreen.
You can, but keep the routine calm. Introduce one active first and separate stronger acid or retinoid steps if your skin is sensitive.
Shipping is free on orders over $75. Smaller orders ship with a flat $6 rate.
Orders are prepared with a standard 1-2 business day handling window before carrier transit.
Returns are accepted within 30 days for unopened products. For comfort concerns, contact care so the routine can be reviewed.
Stop use, rinse with water, and simplify the routine. Patch testing is recommended before introducing any new cosmetic active.